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Terms & Conditions

Last Updated: 27 April 2027

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your use of the website operated by AquaLoch (“Company,” “we,” “our,” or “us”).

By accessing or using this website, purchasing products, or engaging in services, you agree to be bound by these Terms. If you do not agree, you must not use this website or our services.

2. Services Overview

AquaLoch provides:

  • Soil optimization products

  • Soil-first lawn care programs

  • Agricultural and turf improvement services

  • Educational content related to soil health and regenerative practices

All services are subject to availability and may be modified or discontinued at any time.

3. No Guaranteed Results

You acknowledge and agree that:

  • Soil and plant performance are influenced by factors beyond our control

  • Results will vary based on environmental conditions, soil composition, and user practices

AquaLoch makes no guarantees regarding specific outcomes, including but not limited to lawn appearance, plant growth, yield, or soil performance.

4. Customer Responsibilities

By purchasing products or services, you agree to:

  • Follow all provided instructions and recommendations

  • Maintain proper watering practices after treatments

  • Ensure safe and accessible property conditions for service visits

  • Secure pets and remove obstacles prior to service

Failure to meet these responsibilities may impact results and void any service expectations.

5. Scheduling, Access & Service Conditions

  • Services are typically performed on a recurring or scheduled basis

  • You grant AquaLoch permission to access your property for service delivery

  • Missed appointments due to inaccessible property may still be subject to charges

We reserve the right to refuse or discontinue service for safety, access, or compliance reasons.

6. Payment Terms

  • Payment is due at the time of purchase unless otherwise agreed

  • Subscription or recurring services may be billed automatically

  • Late or failed payments may result in service suspension or termination

All prices are subject to change without notice.

7. Refunds & Cancellations

Products

  • All sales may be considered final unless otherwise stated

  • Refunds or replacements may be issued at our sole discretion

Services

  • Service cancellations may require advance notice

  • No refunds for services already rendered

8. Product Use & Compliance

You agree to:

  • Use all products in accordance with label instructions

  • Comply with all applicable local, state, and federal regulations

Improper use releases AquaLoch from all liability.

9. Limitation of Liability

To the fullest extent permitted by law, AquaLoch shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, property damage, or crop failure

  • Environmental or site-specific outcomes

Our total liability shall not exceed the amount paid for the product or service in question.

10. “Acts of God” / Force Majeure

AquaLoch is not responsible for failure or delay in performance due to events beyond our control, including but not limited to:

  • Weather events (drought, flooding, extreme temperatures)

  • Natural disasters

  • Government actions

  • Supply chain disruptions

11. Intellectual Property

All content on this website—including text, graphics, branding, and design—is the property of AquaLoch and may not be:

  • Copied

  • Reproduced

  • Distributed

  • Used for commercial purposes

without prior written consent.

12. Website Use Restrictions

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Interfere with website functionality or security

13. Third-Party Services

We may use or link to third-party services. AquaLoch is not responsible for:

  • Third-party performance

  • Data handling practices

  • External content accuracy

14. Indemnification

You agree to indemnify and hold harmless AquaLoch from any claims, damages, or expenses arising from:

  • Your misuse of products or services

  • Violation of these Terms

  • Improper application or handling of products

15. Termination

We reserve the right to:

  • Suspend or terminate services

  • Refuse future business

at our discretion, particularly in cases of non-payment, misuse, or unsafe conditions.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

17. Dispute Resolution

Any disputes arising under these Terms shall:

  • First attempt resolution through good-faith negotiation

  • If unresolved, be handled in courts located within Texas

18. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website or services constitutes acceptance of updated Terms.

19. Contact Information

For questions regarding these Terms:

AquaLoch
info@aqualoch.com

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